How can I select the right window cleaner for my business?

Our windows and sidewalks are the first impression that our customers have of our business.  A business with a clean front entrance and clean windows reflects the quality of service for any establishment.

How can I select the right window cleaner for my business?

Below are 8 simple guidelines to use in selecting a window cleaner in your area that will be the perfect fit for your cleaning needs.

1. Is the company a local business? 

A local business will be more reliable and cost effective. There are many companies that will show up on a Google search that are not the actual contractors doing the work. Find a local business and contact them directly. Cutting out a middle man will allow you to negotiate with the actual window cleaning service in your area.

2. How long has the business been operating?

There are many start- up cleaners out there. Many are inexperienced and not insured. Finding an established business allows you the confidence of quality workmanship, reliable scheduling and professional team members. A crew cleaning your business windows reflects the quality of your company. An established company will have uniformed professionals trained in both window cleaning and customer service. A true professional will look for opportunities to open a door for your customer while cleaning your windows.

3. What are the payment options? 

Depending on the type of accounting your business has in place, you will need to find a window cleaner to work with your payment process. Is your window cleaner willing to invoice or accept a credit card? Will they accept a check? Find out the terms before hiring a window cleaning company. Are they able or willing to provide a tax ID? If they are not willing to provide a tax ID, chances are they are not operating a legally.

4. Do they have the equipment to do the work? 

An established window cleaning company will use professional squeegees and window mops. Proper soaps will be used that will not damage seals or tint. Ladders or poles will be needed for higher windows.

5. Is the company insured? 

There are two layers of insurance that a window cleaner should have in place. Liability insurance protects you if your window cleaner damages your property or persons while doing the work.  Worker Comp should be in place to protect the employees and business owner while work is performed.  If an injury occurs while a person is working at your business you could be liable for costs if your window cleaner is not insured.  Ask your window cleaner to provide a certificate of insurance for both liability and Workers Comp.

6. Will the company understand the specific needs of your business operations? 

 If there is inside work, coordination will be needed to work in and out of offices or your retail space during a work day. This may take coordination with staff.  Early morning hours or weekends may be the best time to have work done. A professional window cleaning company will be more than happy to accommodate the needs of your business.

7. What other services are available from your window cleaning service?      

It is comforting to have one company provide quality work on all of your storefront needs.  Pressure washing and awning cleaning are often provided by quality window cleaning companies.

8. Does the window cleaning company work with large corporate accounts? 

An established window cleaner will be able to comply with the needs of corporate requirements. Corporate accounts often require additional insured documents from the insurance provider as well as W9 tax forms with Tax ID. The company should have the capability of providing before and after photos of work as well as checking in with a company’s IVR phone check in system. They should also be able to provide references.

Lighthouse Window Cleaning is founded in faith by John Shanahan in 1996. John has built his business on hard work, integrity, and service. Lighthouse Window Cleaning now proudly serves hundreds of home owners and businesses in Placer county, Nevada County, Sacramento County and El Dorado County.